Frequently Asked Questions

Q: What is the Great Escape? How do you play?

A: The Great Escape is a live adventure game that takes place in a real world environment instead of on a computer screen or as a board game. Players are all in an actual room. They must escape by interacting with the environment, solving puzzles, deciphering riddles, and figuring out codes. Players have 60 minutes to complete the game in order to win. Unlike video games, this game can be experienced first hand with your friends and you can feel the excitement of a true first person experience. You are an actual participant in an interesting and exciting story. This game is more brainy than scary. Prepare yourself for an hour of entertainment and a challenge that will use your creativity, problem solving abilities and social skills in order to win!

Q: Will we really be locked in the room? What if I need to leave or there is an emergency.

A: The door leading into the room will not be physically locked for safety's sake, but if you exit without beating the game you have lost and will have to wait for your friends in the lobby.

Q: Are we allowed to use force or break anything in the escape room?

A: No. While you may physically interact with some elements of the room, you will never need to exert yourself or break anything in order to complete the game. Electrical or plumbing fixtures are part of the house and never need to be touched. In fact, some objects will be labelled "do not touch" and should be left alone entirely. You don’t need anything more than your thumb and index finger to manipulate anything in the room.

Q: How many people can play?

A: This game is set up for teams of 6-10 participants. If your group has fewer than 10 people when you book, the additional space may be booked by other people until the available slots are all filled. This is a socially interactive game and you will gain more success if you play together. If you prefer to play with only your friends you may book an entire session.

Q: Is the game suitable for children?

A: Participants must be 12 or older in order to play.

Q: Do you serve alcohol?

A: No, but there is a nice bar around the corner (Gus’ Pub) if you want to enjoy a beverage and talk about the game.

Q: When should I arrive?

A: Try to arrive no earlier than 10 minutes before your scheduled game. We need some time to set up the room between groups. If you arrive late you may forfeit your chance to play.

Q: Can I cancel my booking?

A: No. All bookings are final, sorry.

Q: Is parking available?

A: There is street parking available in the area.

Don't see the answer to your question above? No problem, just send us an email and we will get back to you as soon as possible.